FAQs

What is the Member Experience Like?
We try very hard to make sure our member's experience is a great experience, each and every time. Please click here to read our member testimonials. That's the best way to judge how we're doing. Also, we're a proud A+ Member of the Better Business Bureau Online Reliability Program.

Are My Transactions Secure?
Yes. Our transaction page is secured. As previously mentioned, we're a proud A+ Member of the Better Business Bureau Online Reliability Program.

What Does GrocerySavers.com do for me?
We offer a personalized coupon clipping service - We clip coupons... just for you! We want to help you take your coupon savings to the next level!

How Often are the Coupons on GrocerySavers.com updated?
Coupons are updated daily for the Clipping service.

Is There a Limit on the Total Number of Coupons I Can Order?
The total number of coupons you can order is equal to the value listed on your booklet, card or Welcome Letter. However, we do have some limits on the number of coupons of one type you can order. For our coupon clipping service, we have a limit of five on any one specific coupon. We do this so that all members have equal opportunity to enjoy the savings our coupons have to offer.

How Long Have You Been in Business?
We know coupons! Our team has been helping consumers like you save money for for almost THIRTY YEARS!

What Makes GrocerySavers.com Different?
1. We offer a service of real value.
2. We tell you up front exactly what you're getting. The value of your membership is stated on the Redemption page.
3. We work hard to make the best brands available to you.
4. We update our coupons almost every single day.
5. We have a great selection representing thousands of deals.
6. We get orders processed and sent out to you quickly.
7. We provide quality customer service.
8. We secure our platform to make sure your information is safe.
9. We never sell your information to anyone.
10. We're a proud A+ member of the Better Business Bureau Online Reliability Program.

How it Works
1. On the GrocerySavers.com Redemption page, enter your 9 Digit Redemption CODE and 1 to 4 Digit PIN.
2. Browse through our extensive inventory, pick the coupons you like and add them to your cart.
3. Click "Checkout by Mail" and confirm your mailing address.
4. Print the Confirmation page and mail it to us along with a self-addressed stamped envelope.
5. Your coupons are delivered to your doorstep in about 7 to 10 days.
OR
6. Try our new Express Checkout Lane! For a small service charge your coupons are delivered to your doorstep in just a couple of days!
7. Take them to the store and save!

When Do the Grocery Coupons Expire?
The grocery coupons expire at varying times, based on the manufacturers who provide them. As you browse through the coupons, we will show you when each coupon expires so you'll know this before you complete your order and receive your coupons. We're refreshing the coupons and adding new ones all the time.

How Long Does it Take to Receive the Coupons that GrocerySavers.com Clips for Me?
Once we receive your order, it will typically take us about 24 hours to process, clip, and ship your order. From there, depending on where you're located, your coupons should arrive in 3 to 5 days (excluding weekends and holidays).

What if the Coupons Arrive and Have Already Expired?
That should never happen. As you browse through the coupons, we show you when each coupon expires. You'll know before you complete your order and receive your coupons exactly what date the coupons will expire.

My Redemption CODE or PIN is not Working
Please contact Customer Service and we'll be glad to help resolve the problem.

I Have Questions About My Order
If you've already placed your order, but haven't yet received it, or if you've received your order, you'll need to contact Customer Service with your question. You may do this by clicking here.

How many coupons can I Order?
You can order as many coupons as you like up to the value of your Coupon Book, PIN or Voucher, which is typically $1,000. For example, you could place ten (10) $100 orders, twenty (20) $50 orders or simply just order whatever amount of coupons you need and we will track the Value Remaining for you. Each time you login, you will see your Value Remaining listed on the page. If you begin with a $1,000 value and you place an order for $27 in coupons, the next time you login you will see a $973 Value Remaining. Just remember that you have one (1) year from the date you register your account on GrocerySavers.com to use your benefits.

What's Your Privacy Policy?
GrocerySavers.com will not use your email address or other personally identifiable information that you provide directly to us to send promotional or marketing messages without your consent. Click here to read our full privacy policy.